Cookie Policy

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. We do not store any personal information in our cookies. The cookies enable you to use shopping carts and to personalise your experience on our site. They are also used to establish a “session” by a logged in user. We use “sessions” in order to track learning behaviours such as tutorial viewing and quiz completion. The information gives us insights into user behaviour so we can improve our communications and products.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not, ensure security and arrange content. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. These cookies are not used to target users of Answer Perfect with online advertising.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. If you choose to switch these cookies off you will not be able to use the full features of the website.

Overseas Transfer

As part of the services offered to you, for example through our website, the information you provide to us may be transferred to and stored in countries outside of the European Economic Area (EAA) as we use remote website/server host to provide the website and some aspects of our service, which may be based outside of the EEA, or use servers based outside of the EEA - this is generally the nature of data stored in 'the Cloud'.

Complaints or queries

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please write to info@answerperfect.co.uk.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO).